FAQs

A Collection of Commonly Asked Questions at Mobility City of Las Vegas, NV

At our mobility store, we offer a wide range of equipment for rent and for sale, including mobility scooters, power chairs,
lift chairs, and more. Our knowledgeable staff can help you find the right equipment to meet your needs and budget,
but here is a list of our customers frequently asked questions at Mobility City of Las Vegas, NV.

About/Showroom:

Our showroom is open Monday to Friday from 9 AM to 5 PM and on Saturdays from 10 AM to 2 PM.

Absolutely! Our knowledgeable staff is ready and able to assist you with any mobility products.

Yes, we offer home delivery services for all mobility equipment.

Purchasing & Payment:

Yes, we offer a 10% discount on our mobility equipment for Military and Veterans.

Yes, we have financing options available for Mobility Equipment. Please contact our mobility store in Las Vegas, NV for more information.

Yes, we will match or beat any pricing. If you’re in the LV area, we’re committed to our local communities’ needs!

Yes, we have weekly and monthly deals. Call for current specials.

Unfortunately we do not accept health insurance on mobility equipment. We recommend talking to your provider about possible reimbursement options.

Yes. We try to have mobility equipment options in most price ranges.

On occasion, we will buy used mobility equipment. They have to be in really good shape.

Unfortunately, we can not accept returns on this kind of equipment.

Rentals:

Wheelchairs, Transport Chairs, Rollators, Walkers, Knee Scooters, Duets (Rollator/Transport), Motorized Scooters, Power Wheelchairs, Lift Recliners, Patient Lifts and Hospital Beds.

No minimum or maximum time requirements. Rent for an hour or for 6 months. On longer rentals, we do offer rent to own options.

Yes, we can deliver any of our products.

Yes, but delivery fees vary by item. Please call for information.

Yes, we can deliver anywhere.

We do not offer insurance on our rentals.

Yes, we will typically apply 50% of the rental amount to the purchase price.

Yes, we do provide rentals at the airport.

Please call us. We will schedule a time based around your flight information into LAS airport and determine the correct unit for you.

Normally at Baggage Claim. It is accessible both coming in and going out of the airport.

Repairs:

Yes, we make house calls daily. Call for availability.

Yes, our service truck is out daily. Call for availability.

Yes, we service all motorized mobility devices.

Not usually. You may want to call before coming in to make sure one of our techs is at the office.

Technicians:

Yes, they are our employees and they are all background checked and cleared.

Yes

Yes, we carry all required insurance.

In-Home Delivery:

We will deliver anywhere. Any place further than 75 miles will be subject to travel charges.

If it is something we have in stock, same day or next day. If we need to order, then the same or next day as the delivery.

Yes, our truck is out almost daily. Call for availability.

Products & Equipment:

Yes, we carry several different lines in our Las Vegas, NV mobility equipment store.

Yes, we take payment over the phone.

Yes, we will repair any mobility equipment.

Yes we can absolutely come to you.

Yes, we carry most sizes of batteries for mobility equipment.

Not in stock, there are too many options. We can order and have it shipped directly to you.

Yes you can. We do suggest you buy batteries from us due to industry specific design. We offer a 6 month warranty on our batteries.

Yes, we have 3 different sizes.

Yes, on occasion. It must be in good condition and working properly.

Yes, we have a showroom to come and test out products before you buy.

Yes, we honor all manufacturer’s warranties.

Yes, we carry and service bariatric equipment.

Sanitization:

Anything.

Not our sanitation method. We use a Steam 220 program that uses no detergents or chemicals.

None.

We recommend most sanitations be done every 1-3 months, depending on use.

Our sanitation equipment only requires tap water.